Set up Sipcentric (Simwood Hosted PBX) in Reachable

Works

Sipcentric (Simwood Hosted PBX) is a cloud phone system in the United Kingdom. This is how you add your Sipcentric (Simwood Hosted PBX) account to Reachable, so your phone rings, even with the app closed.

You enter: Extension username, SIP password and server.
The password: the extension's password, not your portal password.
Up to 3 devices per account at a time.
Voicemail: call *95.

What to enter

From version 1.1 Sipcentric (Simwood Hosted PBX) is in the app's list. Pick Sipcentric (Simwood Hosted PBX) and fill this in; the app fills in the other settings itself.

Extension username123456The 6-digit username of your extension, from 'Connect a handset' in the portal.

SIP password••••••••The password from the same window. Note: digits and letters are shown in different colours there.

Serversip.sipcentric.comThe server address from the same window. If you bought through a partner, it is the partner's address.

Where to find your details

Log in to the customer portal (direct.simwood.com or your partner's portal).
Choose Extensions (or Destinations, Phone Extensions) and click your extension.
Click Connected Devices, then Connect a handset.
A window opens with the username, password and server address.

Right now: with Other SIP provider

In version 1.0 Sipcentric (Simwood Hosted PBX) is not in the list yet. Choose Other SIP provider and fill this in. The fields marked (optional) are under Advanced.

Field in the app	What to enter
Username	exactly as in your portal, for example `123456`
Password	your SIP password (see above)
Server or domain	the address from your portal, for example `sip.sipcentric.com`
Transport	UDP
Port (optional)	leave empty
Outbound proxy (optional)	leave empty
Separate login name (optional)	leave empty
Voicemail number (optional)	`*95`

Encrypted calls

Sipcentric (Simwood Hosted PBX) can encrypt your calls. Under Advanced choose Transport TLS, port 5061 and switch on Encrypt the sound (SRTP). On iPhone a lock then shows during the call.

Good to know

Up to 3 devices at a time. Sipcentric (Simwood Hosted PBX) lets up to 3 devices sign in on one account at the same time. Reachable on two phones counts as one device: only our server signs in at Sipcentric (Simwood Hosted PBX).
For encrypted calls the server is sip.voip123.co.uk, with outbound proxy sipws.voip123.co.uk. SRTP is always on there.
To hide your number for one call, put *67 in front of the number.

Help

Sipcentric (Simwood Hosted PBX) also explains it in its own help: Sipcentric (Simwood Hosted PBX) guide (support.simwood.com). Not working? See What Not reachable means or email us at info@abn.company.

Checked on 12 October 2026 against Sipcentric (Simwood Hosted PBX)'s own manuals. Is something out of date? Email us and we will fix it.

Other setup guides

All providers by country