Yay.com is a cloud phone system in the United Kingdom. This is how you add your Yay.com account to Reachable, so your phone rings, even with the app closed.

What to enter

From version 1.1 Yay.com is in the app's list. Pick Yay.com and fill this in; the app fills in the other settings itself.

Where to find your details

1. Log in to your Yay.com dashboard.
2. Go to Voice, Users, pick your user and open SIP User Details.
3. Your SIP Username and SIP Password are there.

Right now: with Other SIP provider

In version 1.0 Yay.com is not in the list yet. Choose Other SIP provider and fill this in. The fields marked (optional) are under Advanced.

Field in the app	What to enter
Username	exactly as in your portal
Password	your SIP password (see above)
Server or domain	talk.yay.com
Transport	UDP
Port (optional)	leave empty
Outbound proxy (optional)	leave empty
Separate login name (optional)	leave empty
Voicemail number (optional)	8000

Encrypted calls

Yay.com can encrypt your calls. Under Advanced choose Transport TLS, port 5061 and switch on Encrypt the sound (SRTP). On iPhone a lock then shows during the call.

Good to know

• Up to 5 devices at a time. Yay.com lets up to 5 devices sign in on one account at the same time. Reachable on two phones counts as one device: only our server signs in at Yay.com.
• For encrypted calls also switch on Call Encryption for your SIP user in the dashboard. Without that setting encrypted calls fail.
• You call your voicemail on 8000 by default. You can change that number in your account.

Help

Yay.com also explains it in its own help: Yay.com guide (yay.com). Not working? See What Not reachable means or email us at info@abn.company.

Checked on 12 October 2026 against Yay.com's own manuals. Is something out of date? Email us and we will fix it.